Here are some interesting reports that have come out recently….
– From the Institute for Research on Public Policy comes two reports on political partisanship:
The Shifting Place of Political Parties in Canadian Public Life by Kenneth Carty of the University of British Columbia and Are Canadian Political Parties Empty Vessels? Membership, Engagement and Policy Capacity Dr. Lisa Young from the University of Calgary.
Attempts to reform public services will only succeed if they focus on the experiences of service users and become more ‘customer friendly’, according to a new report from the think-tank Demos. The report, The Journey to the Interface argues that reform of schools, hospitals and other public services have focused too much on competition and contestability, at the expense of the experience of users.